Privacy Policy for LEDO Consulting Ltd

Effective Date: 1 November 2025

At LEDO Consulting Ltd (“we”, “us”, “our”), we are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, ledoconsulting.com, or engage with our services.

By using our website or providing your personal information, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of personal data when you interact with us:

Contact Information:
Name, email address, phone number, company name, and job title.

Technical Information:
IP address, browser type, device information, operating system, pages visited, referral source, and time spent on our website.

Communications:
Details you provide when contacting us via online forms, email, phone, or social media.

Professional Information:
Details related to your business or project enquiries, such as company type, service needs, or project scope.

2. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide requested information or services.
Manage client relationships and deliver consultancy projects.
Improve our website, services, and user experience.
Send updates or marketing communications (only where you have opted in).
Meet legal, regulatory, and compliance obligations.

We only process your data where we have a lawful basis under the UK GDPR and Data Protection Act 2018, including:

Consent: where you have agreed to us using your data.
Contractual necessity: to provide a service you have requested.
Legal obligation: where required by law.
Legitimate interests: to operate and improve our services in a fair and transparent manner.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website performance.
Cookies may collect information such as IP address, browser type, and browsing behaviour.

You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy.

4. Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share your data only with trusted third parties who help us deliver our services, such as:

IT and website hosting providers.
Email and communication service providers.
Professional advisers such as legal or accounting services.
Regulatory authorities, where required by law.

All third parties are required to handle your data in compliance with UK data protection laws and maintain appropriate security measures.

5. International Transfers

In some cases, your data may be transferred outside the UK, for example where our cloud service providers operate internationally.
If this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner’s Office (ICO), to ensure your data remains protected.

6. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”).
Object to or restrict how your data is processed.
Withdraw consent at any time (where processing is based on consent).
Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at info@ledoconsulting.com

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
When data is no longer needed, it will be securely deleted or anonymised.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
These include secure servers, restricted access, and encryption where applicable.

While we take all reasonable steps to safeguard your data, no online transmission is completely secure, and you share information with us at your own risk.

9. Children’s Privacy

Our website and services are not directed at children under the age of 13.
We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our data practices.
The latest version will always be published on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your data, please contact:

LEDO Consulting Ltd
Email: info@ledoconsulting.com